Help

Queries about the festival.

If you have any questions or queries about festival bookings, please contact the shop on:

sales@looelitfestshop.co.uk

If you have questions about events other than bookings, please contact the organisers on:

bookworm@looeliteraryfestival.co.uk

Where is my ticket?

When you order online through the festival shop you will receive an email when your order is complete.  This email outlines the order you have made, and acts as your ticket.  Print the email and bring it along to the venue to facilitate entry.

If you lose your order email or cannot print it, don’t worry!  We will have a list of all online purchasers at the venue of each talk / workshop, and all you have to do is give the name of the person who ordered the tickets at the door.

Payment Queries.

Some customers have difficulties paying by card through Paypal.  Please note that you do not need a Paypal account to pay for tickets by card securely.

The steps to follow in order to pay by card are detailed below:

Card Payments via Paypal.

  1. Select Paypal as your payment method
  2. Click on “Proceed to Paypal”
  3. Click on “Check Out as Guest”
  4. Complete the card information and submit your payment

There is no need to register with Paypal, and your payment is secured by the Paypal gateway in addition to being covered by the Paypal buyers’ guarantee.